Shipping Guide
Ships from the United States or China to the world
WORLDWIDE – EXPRESS
Fast shipping via UPS, DHL or DPD etc.
WORLDWIDE – STANDARD
Standard shipping via Matson, truck or rail etc.
We ship all over the world. Our main partners for worldwide shipping are DHL, FEDEX, DPD and Matson. It offers deliveries on time and precise tracking of your shipment.
For more efficient and cost-effective shipping, we’ve categorized our products. Each category corresponds to different shipping durations and fees. Refer to the table below for details.
Shipping Methods | Small Items | Medium Items | Large Items | |
USA / Asia | Free Shipping | 10 - 15 Days | 25 - 35 Days | 25 - 35 Days |
Fast Shipping | $19 / Order: Only Small Items, 7-12 Days | $59 / Item: 7-12 Days | $199 / Item: 7-12 Days | |
Free / Order: Order Contains Medium or Large Items. | ||||
EU, UK, CA, AU | Free Shipping | 10 - 15 Days | 35 - 45 Days | 35 - 45 Days |
Fast Shipping | $19 / Order: Only Small Items, 7-12 Days | $59 / Item: 7-12 Days | $199 / Item: 7-12 Days | |
Free / Order: Order Contains Medium or Large Items. | ||||
Other Countries | Free Shipping | 10 - 15 Days | 35 - 45 Days | 35 - 45 Days |
Fast Shipping | $19 / Order: Only Small Items, 7-12 Days | $89 / Item: 7-12 Days | $249 / Item: 7-12 Days | |
Free / Order: Order Contains Medium or Large Items. |
Size Categories:
- Large Items: Sex Doll Storage Case / Bag / Sofa / Stand
- Medium Items: Sex Doll Stand / Suspension Kit / Moving Chair
- Small Items: Any item not classified as medium or large.
Note:
- The durations mentioned are for shipping only, not including production or customization time.
- Free shipping on orders over $60. A $9 fee applies for orders below $60.
- Items are shipped separately based on their size category.
- The price includes customs duties, you don’t have to pay additional customs duties.
If you have any questions, please feel free to contact us.
We have warehouses in China and the United States and will provide the best shipping method based on your location.
*A Product shown “in stock” can be shipped from the United States.
We pack the majority of orders within 48 business hours. The time it takes depends on your order quantity. We will do our very best to process all orders as quickly as possible.
We are now using UPS for the majority of our orders with a small percentage going via FedEx & USPS.
YES. We will ship to any country in the world.
If you need something quicker we do offer expedited options. Costs vary depending on your order, location, and shipping option chosen. The exact cost for expedited shipping is given to us by the logistics company and passed on to you without any price mark ups.
Once your order has been sent you will receive an email with tracking information. Alternatively, you can view the tracking information on your account.
* If you didn’t receive our email, please check your spam folder.
Please email service@coeros.com with your order number and a cancellation request.
All cancellations must be sent within 48 business hours of placing the order. Cancellation is not guaranteed.
- If your order has not yet been passed to our warehouse, we are usually able to cancel and issue a full refund.
- If, however, your order has been passed to our warehouse, or is ready to ship, we will not be able to cancel.
Please refer to our Returns & Refunds.
